After the Purchase
Care Guide
Your piece is built to last. Here is how to keep it as brilliant as the day it arrived.
- Store jewellery in its box or a soft pouch when not in use.
- Avoid contact with perfumes, lotions, and chemicals.
- Remove before swimming, showering, exercising, or sleeping.
- Clean gently with a soft, lint-free cloth.
- Store pieces separately to avoid scratches and tangling.
- Handle gemstones with care to maintain their brilliance.
We recommend removing your jewelry before showering. Soap, shampoo, and hot water can dull the finish of gold and silver over time, and moisture trapped in settings can lead to tarnishing.
For rings worn daily, a gentle clean once every two weeks is ideal. A soft cloth removes the build-up of skin oils, lotion, and general wear that dulls a stone's brilliance.
Contact us via WhatsApp or email with your order number. We will provide a prepaid return label. Once received, your piece will be professionally cleaned, polished, and returned to you within 7–10 business days.